FAQ’s

What is Queen Of Snow Globes all about?

Queen Of Snow Globes creates custom made snow globes for Hollywood blockbuster movie stars, Broadway actors, much-loved celebrities and world-famous brands and companies world-wide. I help my clients from all around the world to thoroughly impress their loved ones and most valued customers, staff and key stakeholders, by producing premium hand-sculpted custom snow globes and stunning glass ornament works of art. Driven by what I call ‘Extreme Customer Service”, I specialize in taking the iconic snow globe and glass ornament to dizzying new heights.

What size are your snow globes?

My company makes four sizes of custom globes. You can choose from 65mm, 80mm, 100mm, and 120mm sizes. Here’s a basic visual chart to help you see the sizing better.

How much do they cost?

When ordering in bulk, the price per globe is highly dependent on how many you order. You can see some pricing indications here. For a personal quote based on your required quantities, just complete the quantity enquiry form

Do you make single custom globes?

Unfortunately Queen Of Snow Globes no longer offers single custom snow globes for sale. If you are looking for a unique gift, check out my Limited Edition globes.

Where are your snow globes made?

When I first started getting asked for quantity delivery, I scoured everywhere looking for the best production team. The team I decided to work with is based in the city of Shenzhen, in Southern China and comprises a highly specialised arts and crafts team, including two incredibly talented sculptors plus painters, assemblers and engineers. I could not find a team anywhere else that offered this kind of quality work, and that were prepared to make such small runs (we accept orders as few as 150 globes – most factories, even outside of China won’t make less than 500). As you can tell from my pricing it’s far from the cheapest, but in my opinion, definitely the best. My team is extremely well paid and we work together to create the best product, not the cheapest.

How long does it take to make custom snow globes?

Quantity orders take anywhere from 90-120 days from our first agreement on the design. You can also see a more detailed outline of the production process here.

What's the story with your Collectible Snow Globes?

In 2015 decided to create my own range of limited edition collectible snow globes because I had so many people asking for custom pieces, and I just couldn’t keep up. I was turning down so many potential customers due to time constraints, and I felt that surely there must be some way to help people to get a unique, beautiful and meaningful gift, without them having to wait 12 months. So I decided I would start creating my own designs – I started out with the “Cherry Blossom Time” snow globe, 2016 saw the release of “WinterGreen”, 2017 was the year of “Colorado Calling” and my final Limited Edition, “Autumn Came” was released in 2018.

Can I order quantities of custom snow globes?

You most certainly can. I have an amazing team of sculptors, painters, glass blowers and specialist engineers who can create your dream design from scratch, and then make multiples. Whether you need 150 globes or 150,000, my team can make it happen. Find out more about the process in this blog post I wrote and visit the enquiry page.

What are they made of?

All my custom globes feature a glass globe, with a custom sculpted resin base. The inner setting is made of moulded resin from an original clay sculpture. I do not offer plastic snow domes or 2D style “photo globes”.

Can you include a music box?

Custom music boxes can definitely be incorporated in your snow globes, however it’s important to note that music boxes are often readily available only in very traditional tunes, due to copyright restrictions. If a music box is not already produced, you will need to provide me with the copyright release and music notation in order to get custom music boxes made and fitted. They are an additional cost to the snow globes.

Where do you ship from?

All my custom snow globes are produced in my specialist factory in Shenzhen, China and initially ship from there. If you’ve placed a custom order, they will ship from there direct to you, after completion of production. If you’ve ordered a Limited Edition globe, I have stock in both the USA and Australia, so your globe will ship from wherever is closest.

How long will my order take to arrive?

Custom projects take several months from when you confirm your order until they are delivered. We will discuss those details during the preparation of your project. For Limited Edition globes, shipping times can vary, so please allow up to 28 days to receive your item.

Customs have my stuff! What do I do?

Customs can occasionally hold deliveries. This is out of our control and we are not liable for any customs delays.

Customs are asking me to pay to have my parcel released.

You are responsible for paying any customs fees or other taxes for the country you live in. Please research any potential extra fees when purchasing products from me. It varies by country, so please be sure to check the relevant government website for your country.

I put in the wrong address, can you send me another item?

You MUST provide the correct shipping address when ordering. We cannot take responsibility for lost items or items that have not arrived due to us being given incorrect delivery details. We will not be held liable for any redelivery fees as a result of items being returned.

Do you accept returns?

If a Limited Edition globe or any pieces in your quantity order are faulty, please contact me by email to advise. I will either replace or refund depending on the situation.

2019 orders now closed. Apply early for 2020 free gifts!